Terms & Conditions — Policies & Procedures

The Policies and Procedures of GreatLife Worldwide, LLC contained herein were established to explain and define the rights and responsibilities of GreatLife Worldwide, LLC and its Independent Customers, Members, or Affiliates. Each independent Customer, Member, or Affiliate agrees, without reservation, to all the terms and conditions contained herein and holds GreatLife Worldwide, LLC free from any and all liability that may result from this agreement between the Independent Representative and GreatLife Worldwide, LLC.

Code of Conduct Declaration

GreatLife Worldwide, LLC (subsequently referred to as “GreatLife” or “the Company”) has established the following code of conduct to guide the appropriate, efficient and ethical operation of the Company. We require our Customers, Members, or Affiliates to abide by the letter and spirit of this code that forms our contract with all registered parties of GreatLife.

I hereby make this Application to become an Independent Affiliate, Customer or Member of GreatLife and I agree to the following:

Agreement Authorization

This Agreement shall be deemed in effect upon its receipt and acceptance by GreatLife Worldwide, LLC, or its authorized agent(s) (hereinafter “GreatLife” or “The Company”). Upon acceptance of this Agreement, the Customer, Member, or Affiliate is eligible to participate in the marketing, selling and distribution of GreatLife’s products and services. The acceptance of this Agreement does not enact the sale of a distributorship or franchise and there are no exclusive territories for any Customer, Member, or Affiliate. No application or franchise fees have been paid, nor is the Customer, Member, or Affiliate acquiring any interest in any security by the acceptance of this Agreement. GreatLife reserves the right to accept or reject any Application.

GreatLife Worldwide, LLC Customers, Affiliates or Members understand and agree that they will:

• Conduct themselves in an ethical and professional manner.
• Be truthful in their representation of the Products and will make no Product claim that is not approved by and/or supported by official Company publications.
• Make it clear that success in the Company’s compensation plan is based on product purchases rather than recruiting.
• Represent the compensation plan only as prescribed by the Company.
• Sell the Company’s products in accordance with the compensation plan.
• Comply with applicable consumer protection laws and regulations.
• Maintain current and accurate information concerning the address, phone number, email, social security number or EIN number for businesses, a method of payment, and any other data on their file.

GreatLife Worldwide, LLC Customers, Members or Affiliates understand and agree that they will not:

• Engage in deceptive, unlawful, or unethical business or recruiting practices.
• Make misleading sales claims or guarantees concerning the Company’s products.
• Make misleading claims or guarantees concerning potential earnings.
• Engage in any high-pressure selling, recruiting or sponsoring practices.
• Conduct business activities in countries other than those approved by GreatLife.
• Purchase Business Volume on another Affiliate, Member or Customer’s account to qualify for any bonuses or commissions.
• Violate or circumvent GreatLife’s policies, procedures, terms & conditions.

Becoming a Customer, Member or Affiliate of GreatLife Worldwide, LLC

• Legal Age. The Customer, Member or Affiliate is of legal age for the state in which the Distributor resides, usually 18 years of age. Customers, Members or Affiliates may be an individual, company or corporation. A Social Security Number or Federal Tax Identification Number is required in order to process the Application.
• Authorization. A new Customer, Member, and/or Affiliate is authorized by the Company to exercise their rights and operate when he or she joins by submitting the required fields of information on any of the join pages or upgrade pages of the website.
• Acceptance. The right to accept, renew, or deny any Customers, Members, or Affiliates remains solely with the Company.
• Independent Contractor Status. Customers, Members or Affiliates understand and agree they are independent contractors responsible for determining their own business activities and time spent. Customers, Members or Affiliates are not an agent, employee or legal representative of GreatLife and shall not represent themselves as such. Customers, Members or Affiliates are responsible for the payment of all federal and state self-employment taxes and any other tax required under any federal, state and/or regulatory or taxing agency.
• Business Entities. If the Customer, Member, or Affiliate is a Business Entity, the Applicant may be required to provide an Identification Number, a Statement of Beneficial Interest, and supporting documentation such as articles of organization or incorporation. GreatLife may require such documentation at any time to verify the form of the Business Entity.
• Identification Number. For tax reporting and identification purposes, the Company requires Applicants to provide their Identification Number or other personal identification number. Failure to provide this number may result in rejection of the Application or cancellation of the position or commissions withheld.
• Inaccurate Information. If GreatLife determines that a Customer, Member, or Affiliate has submitted inaccurate or false information, it may immediately terminate that person or entity or declare the Agreement null and void. It is the ongoing obligation of Customers, Members, or Affiliates to report any changes that affect the accuracy of the Agreement.
• Non-Exclusive Territory. Authorization does not include a grant of an exclusive franchise or territory to a Customer, Member or Affiliate, nor is a Customer, Member or Affiliate allowed to make such claims.

Obligations of Customers, Members or Affiliates

• Customers, Members, or Affiliates shall comply at all times with each of the terms and conditions of this Contract. All are independent contractors responsible for their own business expenses, decisions, and actions.
• Work hours, business expenditures, and business plans are not dictated by GreatLife. Customers, Members, or Affiliates shall make no printed or verbal representations which state or imply otherwise.
• Customers, Members, or Affiliates shall not represent themselves as an agent, employee, partner, or joint venture with GreatLife, and shall not make purchases or enter into transactions using GreatLife’s name.
• Customers, Members, or Affiliates are fully responsible for all verbal and/or written statements made regarding the Products, services, and the Compensation Plan which are not expressly contained in official GreatLife materials, and agree to indemnify GreatLife against any claims, damages, or other expenses, including attorneys’ fees, arising from representations or actions outside the scope of the Contract.
• Compliance with Laws. Customers, Members, or Affiliates must comply with all applicable national and local laws, regulations, and ordinances. They shall not violate any laws which apply to unfair competition or business practices, including any law that prohibits the advertising, offer to sell, or sale of Products at less than the Wholesale price.
• No Customer, Member, or Affiliate may offer or promote any non-approved, non-Company marketing materials, plans, incentives, opportunities, or Sales Tools in conjunction with the promotion of Products or the opportunity.

Unethical Activity

A Customer, Member, or Affiliate must be ethical and professional at all times. A Customer, Member, or Affiliate will not permit Customers, Members, or Affiliates in their Downline Organization to engage in unethical activity. Examples of unethical activities include, but are not limited to:

1. Use of another Customer’s, Member’s, or Affiliate’s credit card without express written permission.
2. Making income claims about the Affiliate Business which are not compliant with the provisions of the Policies and Procedures.
3. Making unapproved claims about the Products.
4. Personal conduct that discredits GreatLife Worldwide, LLC and/or its Customers, Members, or Affiliates.
5. Making false statements or misrepresentation of any kind, including but not limited to: untruthful or misleading representations or sales offers relating to the quality, availability, grade, price, terms of payment, refund rights, guarantees, or performance of Products.
6. Customers, Members, or Affiliates neglecting or failing to meet their respective responsibilities.
7. Violating the policies and procedures and/or the terms and conditions of GreatLife Worldwide, LLC.
8. Cross Recruiting. If a Customer, Member, or Affiliate did not personally sponsor another Customer, Member, or Affiliate, he or she is prohibited, during the term of the Contract and for one (1) year following the date of termination, from recruiting that Customer, Member, or Affiliate to sell or purchase products or services other than those offered by GreatLife. Any violation of this rule will inflict immediate and irreparable harm on GreatLife, and GreatLife shall be entitled to immediate, temporary, preliminary, and permanent injunctive relief without bond. Such injunctive relief may extend the post-termination period of this restriction for up to one (1) year from the date of the last violation. The provisions of this Section survive the termination of the Contract.

Additional Policies

Resolving Disputes

A Customer, Member, or Affiliate must conduct all activity in the best interests of the Company. Upline leaders shall use their best efforts to resolve disputes in their Downline Organizations. Any personal disputes between Customers, Members, or Affiliates must be resolved quickly, privately, and in the best interests of the Company.

No Claims of Special Treatment or Special Relationships

Customers, Members, or Affiliates may not allege or imply that they have a special relationship with, advantage with, or access to Company executives or employees that other Customers, Members, or Affiliates do not have.

Detrimental Conduct

If any conduct by a Customer, Member, or Affiliate is determined by the Company to be injurious, disruptive, or harmful to the Company or to other Customers, Members, or Affiliates, the Company may take appropriate action as the Company deems necessary.

Legal Advice

Customers, Members, or Affiliates may not rely on the Company to provide legal, tax, financial, or other professional advice, nor may they rely on any such advice if given. The Company encourages its Customers, Members, or Affiliates to consult with an attorney regarding the extent of their personal legal liability with respect to their independent businesses.

Privacy

Customers, Members, or Affiliates authorize the Company to disclose their contact information to the Customers, Members or Affiliates that they personally sponsored. The Company will not provide any contact information of Customers, Members, or Affiliates to anyone unless that Customer, Member, or Affiliate has provided the Company with specific written permission to do so.

Testimonies, Endorsements, and Media Releases

The Company may take photos, audio or video recordings, or written or verbal statements of a Customer, Member, or Affiliate at Company events or may request the same directly. The Customer, Member, or Affiliate agrees to and hereby grants the Company the absolute and irrevocable right and permission to use, re-use, broadcast, rebroadcast, publish, or republish any such photo, audio, video, or endorsement in any current or future medium and for any purpose whatsoever, including marketing, advertising, promotion, and/or publicity; and to copyright such photograph and/or video in the name of the Company, or in any other name. Any such use by the Company shall be royalty free and is not subject to any other claim. The Customer, Member, or Affiliate waives any right to inspect or approve the finished product(s) or advertising copy.

International Business

A Customer, Member, or Affiliate has the right to operate in any Authorized Country where they may lawfully conduct the Customer, Member, or Affiliate Business, and is responsible for complying with all national and local laws, ordinances, and regulations when doing so. Only with GreatLife’s approval may a Customer, Member, or Affiliate seek licensing, distribution, or registration for products, trademarks, trade names, or internet domain names in international countries and markets. Customers, Members, or Affiliates may not sell, distribute, license, or register products or business practices in any country without approval of GreatLife.

Compensation

Customers, Members, or Affiliates may participate in our compensation program as outlined on the Opportunity page of the GreatLife website. Commissions are paid as outlined on the Opportunity page. All Customers, Members, or Affiliates understand BEFORE joining or purchasing any product that there are NO GUARANTEED EARNINGS.

Most Customers, Members, or Affiliates earn less money each month in the compensation program than they are paying for their products. Although it is possible, GreatLife Worldwide, LLC Customers, Members, or Affiliates should NOT expect to make a profit simply by becoming a Customer, Member, or Affiliate as it is very possible that will not occur.

GreatLife Worldwide, LLC does not and cannot guarantee that Customers, Members, or Affiliates earn a profit by implementing the training materials provided. No Customer, Member, or Affiliate should spend money that they cannot afford to lose to purchase products, advertising materials, or anything else related to GreatLife. It is possible that you will NOT earn any income as a Customer, Member, or Affiliate of GreatLife.

A Customer, Member, or Affiliate’s success is only achieved through the regular and repeated purchase of products and the regular and repeated product sales by its Downline Organization. There is no guarantee of income, nor any assurance of profit, result, or success, nor does it guarantee a Customer, Member, or Affiliate a specific income.

Compensation and Commissions

Weekly Fast Start and generational bonuses on all initial product purchases are paid every Friday in the week the commissions were earned. Monthly Commissions and bonuses will be paid on or before the 15th day of each month following the close of the month on which commissions were earned. No representations, warranties, or guarantees, either oral or written, are given other than as otherwise stated in this Agreement.

Commissions are paid in the name of the Person or Business Entity listed in the Customer, Member or Affiliate’s back office. The minimum amount for payment of commission payments is five dollars ($5.00 USD). Commissions less than the minimum for a pay period will accumulate until they equal or exceed the minimum payment amount.

No Manipulation

Manipulation of the Compensation Plan is not permitted and may result in disciplinary action. Manipulation includes, but is not limited to, an Affiliate purchasing large quantities of Product that are not sold through the direct marketing channel, or placing orders in their Downline Organization, for the purpose of qualifying for various Ranks or Commissions, or any other actions that may violate state, federal or foreign anti-pyramid scheme laws.

Deductions and Offsets

Affiliates authorize GreatLife to deduct fees from its Commissions as deemed appropriate at the sole discretion of GreatLife. There may be times when an Affiliate’s downline has returned product for a refund, in which case GreatLife will deduct the refunded amounts from previously paid out commissions.

Ordering Products

Unless otherwise arranged, all membership payments and product purchases will be done from the Customers, Members or Affiliates GreatLife website. Customers, Members or Affiliates may also call GreatLife directly to get assistance with ordering products.

Product Inventory

GreatLife imposes no specific minimum inventory requirement. A Customer, Member, or Affiliate must use their own judgment to determine the amount of inventory, if any, needed to sustain their projected personal use.

Stockpiling Prohibited

Customers, Members or Affiliates are prohibited from purchasing unreasonable amounts of products and inventory. Products shall not be stockpiled and/or front-end loaded for the purpose of qualifying for commissions. With every product order, the Distributor certifies that they have sold and/or used for personal consumption at least seventy percent (70%) of any and all prior product orders. Customers, Members or Affiliates must retain complete receipts of retail sales and provide them to GreatLife immediately upon request.

Auto-Delivery Program

A Customer, Member, or Affiliate may choose to participate in the Auto-Delivery Program. When choosing the Auto-Delivery program at the time of enrollment, the Agreement serves as confirmation for the setup. An Auto-Delivery account will be charged at a set time during the month, and the Product will be shipped at a set time thereafter. The scheduled dates for Auto-Delivery processing, account charges, shipping, or account changes may be selected in the Customer, Member or Affiliate’s back office section of their GreatLife website.

If an Auto-Delivery order fails for billing reasons, GreatLife will reset the order to run three days later. If it fails the second time it will be reset to run again three days later. If the third attempt fails to process, the account will be placed on a temporary hold until the method of payment is updated. Customers, Members or Affiliates may cancel membership or their orders at any time prior to their order being processed by contacting GreatLife Customer Support:

• Phone: 785-654-7080
• Email: support@greatlifeworldwide.com
• Fax: 785-534-1472

Returns, Refunds, and Exchanges

GreatLife Worldwide, LLC will refund the purchase price of any Physical Product or exchange it pursuant to the following:

If the Customer, Member, or Affiliate is not completely satisfied with their Physical Product Purchase, they may send to the Company the unused portion within thirty (30) days of the original purchase date and the Company will refund 100% of the purchase price (less shipping and handling).

If a refund is requested at a later date, GreatLife will refund one order of product returned within 30 days of purchase and returned in unopened, resalable condition, minus a 10% restocking fee and shipping and handling.

Digital Products: If a Customer, Member or Affiliate requests a refund for a digital product within 30 days of ordering, a full refund will be issued. There are no refunds issued on digital products after a 30-day period from the date the product was ordered.

GreatLife will exchange Product if the Product is damaged in shipment, incorrectly sent due to a Company error, or of substandard quality. If Product is damaged or defective, a Customer, Member, or Affiliate should contact GreatLife within ten (10) days of receipt of the order. All shipping or courier costs for the return of product will be borne solely by the Customer, Member, or Affiliate unless otherwise prohibited by law.

Marketing the Products and the Opportunity

Approval of Sales Tools

Customers, Members, or Affiliates may use only Sales Tools approved by GreatLife. A Customer, Member, or Affiliate must submit all Sales Tools to GreatLife for approval prior to use. The approval process generally requires up to two (2) weeks to complete. GreatLife may rescind its prior approval of a Sales Tool and may require the Customer, Member, or Affiliate to remove it from the market at their own cost. If approved, GreatLife will issue an email confirming approval.

Income Claims Are Prohibited

A Customer, Member, or Affiliate is prohibited from making false, misleading, or unrepresentative claims regarding earning potential. If an income claim is made, it must be based on actual earnings and GreatLife’s current Annual Average Income Disclosure, posted on the Company’s website, and must be presented concurrent with the income claim.

Product Claims

GreatLife’s products are natural products. The products are not intended to diagnose, treat, cure or prevent any disease. Therefore, Customers, Members, or Affiliates may not make any express or implied health or medical claims of any kind relating to any Product except for those claims published on the Company’s website. Under no circumstances may a Customer, Member, or Affiliate prescribe any Product as suitable for a particular ailment, nor make claims as to therapeutic or curative properties of any Product.

No Endorsement Claims

No Customer, Member, or Affiliate may imply that the promotion, operation, or organization of GreatLife has been approved, sanctioned, or endorsed by any governmental regulatory authority unless noted on the Company website.

No Re-Labeling or Repackaging

Customers, Members, or Affiliates shall not re-label, alter or repackage any of GreatLife’s Products for any reason.

Trademarks and Copyrights

Customers, Members, or Affiliates may not use any of GreatLife’s current or after-acquired trademarks or copyrights, or any confusingly similar variations, without express written permission from GreatLife. No Customer, Member, or Affiliate may use GreatLife’s trademarks or copyrighted materials in a URL, Internet domain, or subdomain name without expressed written permission. Duplication of GreatLife’s literature and media is prohibited without express written permission.

Methods of Advertising

Customers, Members, or Affiliates may advertise through the following means, subject to the conditions below:

• Newspaper: A Customer, Member, or Affiliate may place a generic business opportunity advertisement in the classified section of a local newspaper, provided the advertisement conforms to all applicable laws and regulations.
• Phone Directory: A text listing of their name in the white or yellow pages of a telephone directory followed by “GreatLife Independent Customer, Member, or Affiliate.” Graphical and display ads in telephone directories are prohibited.
• Electronic Mail: All advertisements sent via e-mail, telephone, or facsimile must comply with all anti-spamming laws for the state or country where the intended recipient resides.
• Television and Radio: Requires prior written approval from the Company. Requests should be submitted through customer support.
• Fairs, Swap Meets, Tradeshows: A Customer, Member, or Affiliate may sell or promote Products at such events only at a price of no less than the Customer, Member, or Affiliate price of the products listed on the website.
• Internet Product Sales: A Customer, Member, or Affiliate may sell Products on Internet websites (e.g., eBay or Amazon), so long as the product has a minimum selling price of no less than the Customer, Member, or Affiliate price of the product on GreatLife’s websites.
• Social Media: Customers, Members, or Affiliates may promote the business opportunity and Products on social networking sites (such as Facebook, Twitter, Instagram) or video sites (such as YouTube) or blogging sites, provided all content does not contain Product or income claims. Videos posted on Social Media Sites must show the text “GreatLife Independent Customer, Member, or Affiliate.”

Internet Advertising

Customers, Members, or Affiliates may use only GreatLife Licensed Websites to promote Products or the business opportunity over the Internet. Promoting Products or the business opportunity through any unlicensed Internet website is strictly prohibited. Advertising and selling of all Products on the Internet may only be done on a GreatLife Licensed or Replicated Website, and the selling price must not be lower than the Customer, Member, or Affiliate price plus reasonable shipping and handling.

Violation of Terms & Conditions or Policies & Procedures

The Company’s obligations to a Customer, Member, or Affiliate are conditioned upon the Customer, Member, or Affiliate’s faithful performance of the terms and conditions and the policies and procedures of the Contract. The Company, in its sole discretion, will determine if a Customer, Member, or Affiliate is in breach of the Contract and may elect any or all available remedies, including:

• Notifying the Customer, Member, or Affiliate of the violation and providing notice to remedy the situation.
• Requiring additional assurances of future compliance.
• Assessing damages and withholding them from commission payments.
• Terminating the Contract.
• Seeking injunctive relief for damages and associated costs.

Reporting Violations

If a Customer, Member, or Affiliate observes another Customer, Member, or Affiliate’s violation of any term or condition of the Contract, they shall submit a written complaint to the Company’s customer support department through email. Any complaint for violations (other than Cross-Company Recruiting) must be brought to the Company’s attention within twelve (12) months of the start of the alleged violation. Cross-Company Recruiting violations must be brought to the Company’s attention within six (6) months of the alleged violation.

Termination

A Customer, Member, or Affiliate may terminate the Contract with the Company by sending an email request to customer support, by calling customer support, or by written mail. The Company may terminate the Contract if the Customer, Member, or Affiliate violates the terms of the Contract and any amendments thereto.

A Customer, Member, or Affiliate who voluntarily terminates the Contract and is not in breach may rejoin under the same or a new enroller at any time. A Customer, Member, or Affiliate whose Contract is terminated by the Company must wait six (6) months before submitting a new application. During that time, the Customer, Member, or Affiliate can have no Beneficial Interest in any other membership.

Upon termination, all of the Customer, Member, or Affiliate’s rights in and to the Customer, Member, or Affiliate Business are revoked and terminated. Any unpaid Commissions may be forfeited to the Company to offset a portion of the damages suffered.

General Provisions

The Entire Agreement

The Contract contains the entire understanding concerning the subject matter hereof between the Company and the Customer, Member, or Affiliate, and is intended as a final, complete, and exclusive expression of the terms of the parties. This Contract supersedes and replaces all prior negotiations and proposed, but unexecuted, agreements, either written or oral. If there is any discrepancy between verbal representations made by any employee or agent of the Company and the terms of the Contract, the express written terms and requirements of the Contract will prevail.

Changes or Modifications

The Company reserves the right to make any changes or modifications to the Contract, provided that the changes or modifications are communicated to the Customer, Member, or Affiliate at least thirty (30) days prior to taking effect. The Company may communicate these changes by posting any portion of the modified Contract on the Company’s website or by any other method of communication. The Customer, Member, or Affiliate is deemed to have accepted the changes if they engage in any Customer, Member, or Affiliate Business, renew their membership, or accept any Commissions after the thirty (30) day period ends.

Warranties

The Company extends no product warranties, either expressed or implied, beyond those specifically articulated in the Contract. The Company hereby disclaims all warranties, express or implied, including, without limitation, all implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. This disclaimer of warranty constitutes an essential part of this agreement.

Waiver

Any waiver by the Company of a Customer, Member, or Affiliate’s breach of a Contract provision must be in writing and will not be construed as a waiver of any subsequent or additional breach. The failure by the Company to exercise any right or privilege under the Contract will not constitute a waiver of that right or privilege.

Severability

If any term or condition of this Contract is judicially invalidated, prohibited, or otherwise rendered unenforceable in any jurisdiction, it is unenforceable only to the extent of the invalid, prohibited or unenforceable provision in that jurisdiction only, and it will not render unenforceable or invalidate any other provision of the Contract. Furthermore, any provision found unenforceable may be partly enforced to the maximum extent enforceable under the law.

Acknowledgements

All Customers, Members, or Affiliates acknowledge that the Company is not liable for any damages or losses caused by the delay or inability to manufacture, sell, or deliver its products due to labor strikes, accidents, fire, flood, acts of civil authority, acts of God, acts of terrorists, or from any other causes that are beyond the control of the Company.

Governing Law and Arbitration

The State of Kansas is the place of the origin of this Contract and is where the Company accepted the offer of the Applicant to become a Customer, Member, or Affiliate. The Contract is therefore to be construed in accordance with the laws of the State of Kansas. Any controversy or claim arising out of or relating to the Contract or the breach thereof shall be resolved by mandatory, final, binding, non-appealable arbitration in Beloit, Kansas, United States of America.

Attorney’s Fees

If any suit, action, or proceeding is brought to enforce any term or provision of this Contract, the prevailing party shall be entitled to recover reasonable attorneys’ fees, costs, and expenses incurred, in addition to any other relief to which such party may be legally entitled.

Transfer of Membership

A GreatLife Membership can be transferred, assigned, sold, bequeathed or conveyed upon written application by the Distributor and upon written acceptance by GreatLife.

Limitation of Liability

To the extent permitted by law, the Company, its directors, officers, members, managers, shareholders, employees, assigns and agents shall not be liable for, and the Customer, Member, or Affiliate releases the Company from all claims for, any loss of profits, indirect, direct, special or consequential damages, and for any other losses incurred or suffered as a result of: (1) the Customer, Member, or Affiliate’s breach of the Contract; (2) the promotion or operation of the Customers, Members, or Affiliates Business; (3) the Customer, Member, or Affiliate’s incorrect or wrong data or information provided to the Company; or (4) the Customer, Member, or Affiliate’s failure to provide any information or data necessary for the Company to operate its business.

Privacy Policy

In order to gain use of the GreatLife Worldwide, LLC websites, we require you to disclose the following information: Name, Address, and Phone Number.

We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online forms. The information you provide to us is stored securely.

YOUR USE OF OUR SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. YOUR CONTINUED USE INDICATES YOUR AGREEMENT TO ANY AND ALL CHANGES.